Since its founding in 2019, Socialbean has demonstrated remarkable momentum—securing investments from Pre-A through Pre-IPO and building a trusted ecosystem of brands spanning baby, lifestyle, and kitchen categories. With cumulative funding of ₩37.4 billion, Socialbean continues to strengthen its operational foundation to deliver high-quality, certified products to customers nationwide.

Why SwiftHub

As Socialbean’s multi-brand business scales across online marketplaces and DTC channels, fulfillment excellence has become a critical growth lever. After a comprehensive evaluation, Socialbean selected SwiftHub for its ability to combine technology-driven fulfillment, flexible warehousing, and e-commerce native operations.

SwiftHub enables brands to:

• Fulfill orders seamlessly across TikTok Shop, Shopee, and other marketplaces

• Scale nationwide without long-term warehouse commitments

• Maintain real-time inventory visibility and order status automation

• Optimize picking, packing, and outbound processes through smart WMS technology

This partnership allows Socialbean’s teams to focus on what they do best—product innovation, brand building, and customer experience—while SwiftHub manages operational complexity behind the scenes.

Supporting Socialbean’s Brand Portfolio

Through this collaboration, SwiftHub will support fulfillment operations for Socialbean’s key brands. Each brand benefits from SwiftHub’s standardized yet flexible fulfillment infrastructure—ensuring speed, accuracy, and reliability at scale.

A Shared Vision for Sustainable Growth

Both Socialbean and SwiftHub share a common belief: great brands deserve great infrastructure. By partnering early and building a long-term operational strategy together, the two companies aim to create a fulfillment backbone that supports Socialbean’s growth toward IPO and beyond.

“This partnership is not just about logistics—it’s about building a scalable foundation for brand excellence,” said a representative from SwiftHub.

As Socialbean continues to raise the value of life through trusted products, SwiftHub is proud to power the logistics that bring those products into customers’ homes—efficiently, transparently, and at scale.

The post SocialBean Driving Scalable Growth for Trusted Lifestyle & Kids Brands appeared first on SwiftHub – eFulfillment for eCom and DTC brands in Vietnam.

That’s where SwiftHub comes in.

Built for Speed, Not Just Storage

As Indomie’s demand surged across TikTok Shop and Shopee, the challenge wasn’t sales—it was fulfillment speed and consistency.

SwiftHub partnered with Indomie to redesign how inventory is positioned and how orders are fulfilled. Instead of relying on a single central warehouse, we deployed distributed fulfillment hubs across key urban areas, enabling same-day and instant delivery.

This meant:

• Inventory placed closer to customers

• Shorter pick-pack-ship cycles

• Faster handoff to last-mile partners

Speed wasn’t an afterthought. It was designed into the system.

Real-Time Inventory, Zero Guesswork

Instant delivery only works when inventory accuracy is close to perfect.

SwiftHub’s WMS captures every order from Indomie’s sales channels in real time, synchronizing stock levels across locations. Whether an order comes from Shopee, TikTok Shop, or a flash sale campaign, availability is validated instantly—no overselling, no cancellations.

This level of control allows Indomie to scale aggressively while protecting customer trust.

Automation That Scales with Demand

Indomie runs high-volume, fast-moving SKUs. Manual fulfillment simply doesn’t scale.

SwiftHub automated:

• Order routing to the nearest fulfillment hub

• Batch picking for high-frequency SKUs

• Shipping label generation and carrier allocation

• Status updates back to marketplaces

During peak hours, thousands of orders flow through the system without manual intervention. The result: consistent delivery speed even when volume spikes.

A Premium Experience for a Mass-Market Brand

While Indomie is a mass-market product, customer expectations are premium.

SwiftHub ensures:

• Fast dispatch times

• Accurate orders

• Clean, reliable packaging

• Real-time tracking visibility

Every delivery reflects the trust Indomie has built over decades. Fulfillment becomes an extension of the brand, not a bottleneck.

Focus on the Brand, We Handle the Operations

The Indomie team stays focused on what they do best: product, marketing, and growth.

SwiftHub handles:

• Inventory distribution strategy

• Fulfillment operations

• Last-mile coordination

• Performance monitoring and optimization

This partnership allows Indomie to move fast, launch campaigns confidently, and meet customer expectations—even during high-demand moments.

This Is Just the Beginning

Instant delivery is no longer a “nice to have” — it’s becoming the standard.

SwiftHub is proud to support Indomie in raising the bar for FMCG fulfillment in Vietnam. With the right infrastructure in place, even everyday products can be delivered at instant speed. As a Shopee PiHUB fulfillment service provider, SwiftHub supports FMCG brands with scalable warehousing and order fulfillment.

And this is only the beginning.

The post How SwiftHub Works with Indomie to Power Instant Delivery at Scale in Vietnam appeared first on SwiftHub – eFulfillment for eCom and DTC brands in Vietnam.

That’s why more Shopify merchants are starting to use packing videos as part of their fulfillment workflow.

The Problem: Proof of Packing Is Weak

Most stores rely on:

• A packing slip
• A shipping label
• A hope that nothing goes wrong

Photos help a little, but they’re easy to misinterpret and don’t show the full packing process. When disputes happen, sellers are often left guessing — or worse, reshipping at a loss.

The Idea: One iPhone, One Continuous Record

Instead of adding complexity, the goal is simplicity.

A single iPhone is mounted above the packing table. When a packer scans a Shopify order, the same phone automatically records a short packing video.

The video shows:

• The exact item being packed
• Serial numbers or distinguishing details (when applicable)
• The box, packing slip, and shipping label
• The box being sealed
• No extra cameras. No manual uploads.

Once packing is complete, the video link is saved as a private staff note in the Shopify order timeline. (Pro feature)

How This Helps Shopify Merchants

1. Faster Internal Audits

When a claim comes in, teams can immediately check what was packed — no second-guessing, no digging through tables or inventory.

2. Stronger Dispute Evidence

While packing videos don’t guarantee a win, they provide clear, timestamped context when escalating issues to support or payment processors.

3. Better Protection for High-Value Orders

Stores shipping luxury watches, electronics, collectibles, or other expensive items can’t simply “reship and move on.” Packing videos reduce risk where margins are tight.

4. Improved Buyer Trust

Some merchants choose to share the packing clip with buyers for high-value orders. Instead of feeling defensive, it often increases confidence and transparency.

What Packing Videos Don’t Do

Packing videos for Shopify fulfillment aren’t a silver bullet. They won’t stop every dishonest buyer, they don’t replace carrier insurance requirements, and they can’t fix platform support limitations.

What they do provide is real value: certainty, accountability, and operational clarity in your ecommerce workflow. Designed specifically for real warehouse operations, packing videos integrate seamlessly into Shopify order fulfillment, giving merchants a simple way to document each shipment and protect against costly disputes

For adoption to work, friction must be near zero:

• One fixed camera
• Automatic recording
• No staging or re-recording
• No extra steps for packers

Scan → pack → done.

If it adds cognitive load, it won’t get used. This approach is built to blend into existing Shopify fulfillment operations.

Why Packing Videos Matter for Shopify Merchants

Packing videos deliver the most value for:

• Shopify stores shipping high‑value products such as electronics, collectibles, or luxury goods
• Brands with tight margins where even a single dispute can impact profitability
• Sellers facing frequent “missing item” claims and chargebacks
• Teams training new warehouse staff who need accountability and oversight
• Merchants seeking clearer internal processes and stronger dispute protection

For low‑cost items with high margins, reshipping may still be the fastest solution — and that’s fine. But for high‑value or sensitive orders, packing videos provide a critical safeguard.

While they won’t eliminate disputes entirely, packing videos shift merchants from guessing to knowing. In ecommerce, proof often matters only when something goes wrong. Having a timestamped, reliable record of each order gives Shopify sellers confidence, clarity, and peace of mind.

For many merchants, that assurance alone makes packing videos worth adopting.

The post Packing Videos App for Shopify Orders: A Smarter Way to Protect High-Value Shipments appeared first on SwiftHub – eFulfillment for eCom and DTC brands in Vietnam.

E-commerce sellers on Shopee, TikTok Shop, Lazada, Tiki, and Shopify increasingly rely on video proof during order fulfillment. Many sellers now search for reliable iPhone packing video apps, because iOS devices are known for their stable camera quality and smooth performance.

This guide introduces SwiftTrack for iPhone — a dedicated iOS packing video app designed for warehouses and online brands needing high-quality, AWB-linked packing videos.

Why Use an iPhone for Packing Videos?

iPhones running iOS 15 and above offer several advantages in warehouse environments:

• Consistent video quality

• Fast auto-focus

• Excellent low-light performance

• Stable recording with long sessions

• Strong WiFi/4G connectivity

• Reliable file handling

For operations where video evidence matters, the iPhone is one of the best devices to ensure clarity and reliability.

SwiftTrack takes advantage of all of these strengths to deliver the most stable and accurate packing video workflow.

What Is SwiftTrack for iOS?

SwiftTrack is a packing video recording app built specifically for iPhone and iPad (iOS 15+).
The app automatically records the packing process and attaches the video to the order’s AWB code. This allows support teams to retrieve any video instantly during a dispute or investigation.

Unlike using the iPhone’s default Camera app, SwiftTrack organizes everything automatically, ensuring videos never get mixed or lost.

Sign in with Apple to start using the service completely free, unlocking instant access without any extra steps and allowing you to enjoy all features seamlessly from the very first moment

Key Features of SwiftTrack for iPhone

1. AWB-Linked Video Recording

Simply scan the AWB code using the iPhone camera. SwiftTrack instantly starts recording and associates the video with that specific order.

2. Automatic Upload to Cloud

Every video is uploaded to secure cloud storage.
No manual saving, renaming, transferring, or device storage issues.

3. Ultra-Clear iPhone Video Quality

SwiftTrack uses the iPhone’s built-in camera APIs to capture:

• High-definition video

• Stable lighting

• Fast focus switching

• Clear visibility of items and labels

This ensures marketplace reviewers can clearly see each product being packed.

4. Fast Searching and Retrieval

Search packing videos instantly by tracking code. With this feature, support teams can locate any packing video within seconds, ensuring faster issue resolution and a seamless customer experience.

5. Optimized for iOS Performance

SwiftTrack is built using native iOS technologies:

• SwiftUI

• AVFoundation

• CoreMotion (for stability detection)

• Background upload tasks

This ensures smooth performance, even on older devices like iPhone XR, iPhone 11, and iPhone SE (2nd gen).

6. Works in Any Warehouse Setup

Whether it’s a small seller with one iPhone or a large warehouse with multiple iOS devices, SwiftTrack supports:

• Multiple packing stations

• Multiple staff accounts

• Management dashboard

How SwiftTrack Helps E-Commerce Sellers

Reduce Missing-Item Claims

The iPhone’s high-quality camera captures every product clearly.
When a customer disputes a missing item, sellers can retrieve the exact moment the item was packed.

Faster Marketplace Resolution

Shopee, TikTok Shop, Shopify and Lazada all accept video proof.
SwiftTrack provides videos instantly, avoiding penalties or seller score drops.

Improve Accuracy in the Warehouse

When packers know the process is recorded, they follow SOP more carefully.
This lowers error rates and boosts overall efficiency.

Protect Profits and Ratings

Clear evidence prevents:

• returns due to false claims

• disputes without proof

• penalties from marketplaces

Who Should Use SwiftTrack iOS?

• E-commerce sellers processing 50–1,000 orders daily

• Brands selling electronics, beauty, fashion, and accessories

• D2C brands needing high-quality packing documentation

• Fulfillment centers and third-party logistics

• Add video packing video to Shopify timeline for internal management

• Sellers who want reliable, clear iPhone video proof for every order

Using SwiftTrack on iPhone: Workflow Overview

1. Scan the AWB Code

Use the device camera to scan the label or display order code.

2. Start Recording Automatically

SwiftTrack begins recording immediately after scanning.

3. Complete Packing

Place items inside the parcel and show them clearly under the iPhone camera.

4. Stop and Upload

Once packing is finished, stop recording.
SwiftTrack uploads the video to the cloud and labels it by AWB code.

5. Retrieve Videos Anytime

Go to Search → Enter AWB → Watch or download the video for dispute resolution.

The post SwiftTrack for iPhone – The Best free Packing Video App for E-Commerce (iOS 15+) appeared first on SwiftHub – eFulfillment for eCom and DTC brands in Vietnam.

1. Login
Log in using the account provided to you.

2. Start Packing
From the main screen, tap “Packing”.

3. Scan or Enter TXN
• Scan the shipping label to start packing, or
• Tap “Manual” to type the TXN code manually.

4. Finish Packing
Tap “Stop” when you are done.

Video Sync & Storage

• All packing videos are automatically synced to the cloud.
• You can safely delete videos from the iPhone to free up space.

How to View Videos

Option 1 – On the app:
Go to “Video View”, then search by TXN.

Option 2 – On the web (recommended):

1. Visit oms.swifthub.net

2. Log in with the same account

3. Select SwiftTrack to view all synced packing videos with full details 

The post How to use SwiftTrack PDA on iPhone for packing video appeared first on SwiftHub – eFulfillment for eCom and DTC brands in Vietnam.

Note: This is one-way notification only. The service does not handle the actual money transfer—it only informs you when a payment has been made.

Pros

• Real-Time Notification: Instantly know when a customer makes a transfer.
• Automatic Processing: Connect to your system to confirm orders, update inventory, or trigger fulfillment.
• Multi-Bank Support: Works with Vietcombank, MB Bank, ACB, Techcombank, TPBank, Sacombank, BIDV, and more.
• Free Tier: Receive up to 50 order notifications per month for free.

Cons

• Funds Remain in Your Bank Account: SwiftPay AutoConfirm only notifies—you still receive money in your own bank.
• Minimum Transfer Amount: 100,000₫ per transaction.
• Reconciliation Timing: Transfers are reconciled twice a week, so notifications may be grouped for processing.

Webhook Configuration Tutorial

You can manage multiple endpoints for production and staging environments to integrate seamlessly with your system.

Step 1: Add a Webhook Endpoint

1. Navigate to Webhook Settings in your SwiftPay AutoConfirm dashboard.

2. Click “Add Webhook”.

3. Enter your endpoint URL:

• Production Endpoint:

  https://api.mystore.com/payments/webhook


  Status: Active

• Staging Endpoint:

  https://staging.mystore.com/payments/webhook


  Status: Inactive

4. Save the webhook. You can add multiple endpoints for testing or different environments.

Step 2: Event Types

SwiftPay AutoConfirm supports several webhook events:

Step 3: Sample Payload

When a webhook event is triggered, your endpoint will receive a JSON payload like this:

Fields explained:

• event – Type of webhook event

• data.id – Transaction identifier

• data.amount – Transaction amount

• data.currency – Currency code (VND)

• data.sender_name – Name of the sender

• data.sender_bank – Bank of the sender

• data.reference – Reference provided with the transaction

• data.timestamp – Time of the transaction in ISO 8601 format

• tenant_id – Your unique tenant identifier

Step 4: Handle Webhook in Your System

1. Configure your server to accept POST requests at the webhook endpoint.

2. Parse the JSON payload.

3. Take action based on the event type, for example:

   • transaction.received → confirm order in your system

   • transaction.completed → mark payment as completed

   • transaction.failed → notify the customer or retry

Tip: Always respond with HTTP 200 OK to acknowledge successful receipt of the webhook.

The post Free Webhook-Based Real-Time Transaction Alerts for major banks in Vietnam appeared first on SwiftHub – eFulfillment for eCom and DTC brands in Vietnam.

SwiftHub (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our iOS application (“App”) and related services.

1. Information We Collect

When you use SwiftHub, we may collect the following types of information:

• Account Information

  • Name, email address, phone number, and other details you provide when creating or using an account.

  • If you choose Sign In with Apple, we collect the unique, anonymous identifier Apple provides to manage your account. On your first sign-in only, you may choose to share your name and email address with us. You also have the option to hide your personal email; in this case, Apple will provide a unique, random relay email address.

• Order & Fulfillment Data
  Shipping addresses, order details, warehouse data, and inventory information necessary to provide logistics and fulfillment services.

• Device Information
  Device model, operating system version, app version, crash logs, and diagnostic data used to improve app stability and performance.

• Usage Data
  Interactions with features, in-app navigation, and analytics used to enhance product usability and reliability.

• Recorded Videos (User-Generated Content)
  If you use the App’s recording features, videos you capture may be uploaded to cloud storage (such as Dropbox) only when you enable or request this feature.
  Videos are stored and organized using an internal technical identifier (UUID) that does not contain personal data and cannot identify individual users.
  We do not collect or embed personally identifiable information inside video files.

2. How We Use Your Information

We use your information to:

• Provide and operate the SwiftHub fulfillment and logistics platform, including providing a one-time, free 7-day trial for new users to evaluate the service.

• Process and deliver orders.

• Facilitate video recording and optional cloud backup for operational purposes.

• Improve app performance and user experience.

• Send service-related notifications (e.g., order updates, alerts).

• Maintain security and comply with legal requirements.

• Uploaded videos are used only for service functionality and never for advertising or tracking.

3. Sharing of Information

We do not sell your personal information. We may share data only with:

• Service Providers
  For hosting, cloud storage, IT support, or other operational services (e.g., Dropbox, AWS).

• Logistics & Fulfillment Partners
  When needed to process, store, or deliver your orders.

• Legal Authorities
  If required to comply with applicable laws, regulations, or to protect the rights, safety, or security of users or the public.
  We do not share recorded videos with third parties except for storage providers you authorize.

4. Data Retention

We retain your information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes.
Recorded videos uploaded to cloud storage remain in your account (or our service account, depending on configuration) until you remove them.
You may request deletion of your personal data at any time (see Your Rights below).

5. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information

• Request a copy of your data

• Restrict or object to certain processing activities

• Withdraw consent where processing is based on consent
  To exercise these rights, contact us at info@swifthub.net.

6. Security

We use reasonable technical and organizational safeguards to protect your data against unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute protection.

7. Children’s Privacy

SwiftHub does not knowingly collect personal information from children under the age of 13. If we become aware of such collection, we will delete the information promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted at:
https://swifthub.net/en/ecom-en/policy/
with a revised “Effective Date.”

The post SwiftHub Privacy Policy appeared first on SwiftHub – eFulfillment for eCom and DTC brands in Vietnam.

At SwiftHub, we’ve already handled thousands of Labubu orders during peak campaigns, showcasing the scalability and efficiency of our fulfillment ecosystem tailored for the e-commerce boom. With our Vietnam-based fulfillment centers designed specifically for cross-border brands, POP MART can significantly shorten its delivery time, reduce costs, and localize experiences for Vietnamese fans.

SwiftHub’s OMS platform is directly integrated with major sales channels like TikTok Shop Lazada and Shopee, offering:

• Real-time inventory syncing

• Automated order management

• Returns handling at scale

• Fulfillment visibility via video monitoring

We’ve helped brands from across Asia expand to Vietnam quickly, without needing to build infrastructure from scratch. With POP MART’s fanbase growing rapidly in Southeast Asia, Vietnam is the next frontier — and SwiftHub is ready to be the backbone of that growth.

The post POP MART’s Fulfillment Potential in Vietnam appeared first on SwiftHub – eFulfillment for eCom and DTC brands in Vietnam.

With Indomie’s rapid growth across Asia and increasing demand from Vietnamese consumers, the move marks a major milestone in the brand’s regional expansion. SwiftHub will provide a nationwide fulfillment solution, leveraging its network of temperature-controlled warehouses and real-time inventory management system to ensure fast, reliable delivery for Indomie’s online customers.

“Vietnam is one of the fastest-growing e-commerce markets in Southeast Asia. Partnering with SwiftHub allows Indomie to tap into this growth with a localized, scalable logistics solution,” said a representative from Indomie.

SwiftHub’s CEO, Hoan Tran, shared: “Indomie is a household name in Asia, and we’re proud to power their Vietnam launch. This partnership validates our vision: making world-class fulfillment accessible for global brands entering Vietnam.”

This collaboration reflects a growing trend of major FMCG brands choosing agile, digitally enabled partners like SwiftHub to meet rising customer expectations and build stronger connections in new markets.

The post Indomie Expands E-commerce Presence in Vietnam, Selects SwiftHub as Strategic Fulfillment Partner appeared first on SwiftHub – eFulfillment for eCom and DTC brands in Vietnam.

Recommended Dimensions for Shopee Videos

Best Practices

• Keep text within a “safe zone”: Leave 240px margin top and 320px bottom to avoid overlapping UI.

• Use subtitles: Many users watch without sound.

• Start strong: The first 3 seconds determine scroll or stay.

• Brand early: Show logo or product name within the first 1–2 seconds.

Tip from SwiftHub

If you’re already creating vertical videos for TikTok (9:16, 1080×1920), you can reuse them for Shopee. Just make sure your key visuals and call-to-action (CTA) elements stay within the safe zone of 896 x 1546 px to avoid being covered by Shopee’s native interface buttons.

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