Tiếng Việt
Effective Date: MAY-31 2023
SwiftHub (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our iOS application (“App”) and related services.
1. Information We Collect
When you use SwiftHub, we may collect the following types of information:
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Account Information: Name, email address, phone number, and other details you provide when creating an account.
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Order & Fulfillment Data: Shipping address, order details, and inventory information necessary to provide logistics and fulfillment services.
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Device Information: Device model, operating system, app version, and log data to improve app performance.
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Usage Data: Interactions with features, in-app navigation, and analytics for service improvement.
2. How We Use Your Information
We use your information to:
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Provide and operate the SwiftHub fulfillment and logistics platform.
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Process and deliver orders.
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Improve our app performance and customer experience.
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Send service-related communications (such as order status updates).
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Comply with legal requirements.
3. Sharing of Information
We do not sell your personal information. We may share data only with:
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Service Providers: For payment processing, shipping, and IT support.
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Partners: Brands and logistics providers when required to fulfill your orders.
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Legal Authorities: If required by law or to protect rights, safety, and security.
4. Data Retention
We keep your data only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and data at any time (see Your Rights below).
5. Your Rights
Depending on your location, you may have rights to:
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Access, correct, or delete your personal data.
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Restrict or object to processing of your information.
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Request a copy of your data.
To exercise these rights, please contact us at info@swifthub.net.
6. Security
We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, or misuse.
7. Children’s Privacy
SwiftHub does not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted at https://swifthub.net/en/ecom-en/policy/ with a revised “Effective Date.”
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: info@swifthub.net
🌐 Website: https://swifthub.net